EYEQ • HELP & SUPPORT
How can we help?
Answers to common questions, gameplay rules, and direct assistance for eyeQ.
Need help or found an issue?
We are a small, dedicated team passionate about visual calibration. Drop us an email and we will get back to you promptly.
✉️ Email Support
Frequently Asked Questions
🎯 How does eyeQ calculate precision scores?
Each challenge measures the normalized distance or angular error between your guess and the exact mathematical target (e.g. true midpoint, perpendicular 90° right angle, or precise square corner).
Lower error is better! Scores below 1.0 indicate laser precision, while scores under 0.5 earn top-tier accuracy ratings.
⚔️ How do 1-v-1 Duels work?
When you challenge a friend, eyeQ generates an identical puzzle seed for 3 visual tests. You play your 3 trials first, and eyeQ produces a shareable link.
When your friend opens the link, they play the exact same shapes and orientations. Once they finish, both players see a side-by-side head-to-head scorecard.
📅 What is the Daily EyeQ challenge?
Every day at midnight local time, a fresh 3-game calibration set unlocks. Everyone in the world solves the same daily puzzles. Completing your daily test builds your streak and calibrates your eyeQ score over time.
☁️ How do I sync or restore my level progress?
eyeQ uses Apple iCloud / CloudKit. As long as you are signed into your Apple ID with iCloud Drive enabled on your device (under Settings → Apple ID → iCloud), your unlocked levels and high scores are preserved automatically across backups and device upgrades.
📱 What devices and iOS versions are supported?
eyeQ is designed natively for iPhone and iPad running iOS 17.0 or newer. The user interface dynamically adjusts to fit all screen sizes—from the compact 4.7" iPhone SE up to the largest 6.9" iPhone 16 Pro Max and iPad Pro.
💡 Can I suggest a new puzzle type or feature?
Absolutely! We love geometric curiosities. If you have an idea for a test (like circle squaring, center of gravity, or symmetry), email us at
support@eyeq.games.